Privacy Policy

1. Introduction

AIMetica Solutions ("we", "us", "our") operates AgentAEO.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Contact: info@agentaeo.com

2. Information We Collect

2.1 Personal Information You Provide

• Name, email address, company name
• Payment information (processed by Razorpay; we do not store full credit card numbers)
• Account credentials (passwords are encrypted)
• Profile information (company website, industry, etc.)
• Communications with us (support emails, feedback)

2.2 Brand & Monitoring Data

• Brand names and keywords you want to monitor
• Target Answer Engines you select
• Alert preferences (email, Slack, webhook URLs)

2.3 Automatically Collected Information

• Usage data (pages viewed, features used, time spent)
• Device information (browser type, OS, IP address)
• Cookies and tracking technologies
• Log data (access times, errors, performance metrics)

2.4 Third-Party Data

• Data retrieved from Answer Engines (ChatGPT, Perplexity, Claude, etc.)
• OAuth data if you sign in with Google (email, name, profile picture)

3. How We Use Your Information

3.1 Provide the Service

• Monitor brand mentions across Answer Engines
• Calculate AEO scores and generate reports
• Send alerts and notifications
• Process payments and manage subscriptions

3.2 Improve the Service

• Analyze usage patterns and optimize features
• Conduct research and development
• Test new features and functionality

3.3 Communicate with You

• Send service-related emails (account updates, security alerts)
• Respond to support requests
• Send marketing communications (with your consent; you can opt out)

3.4 Legal & Security

• Comply with legal obligations
• Prevent fraud and abuse
• Enforce our Terms and Conditions
• Protect our rights and property

4. How We Share Your Information

4.1 We DO NOT sell your personal information

4.2 We may share your information with:

5. Data Retention

5.1 Account Data

We retain your account data as long as your account is active or as needed to provide the Service.

5.2 After Termination

We may retain certain data for up to 30 days after account termination for backup and recovery purposes. Some data may be retained longer if required by law.

5.3 Aggregated Data

We may retain anonymized, aggregated data indefinitely for analytics and research.

6. Data Security

6.1 Measures

We implement industry-standard security measures including:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Access controls and authentication
• Regular security audits
• Secure coding practices

6.2 No Guarantee

While we strive to protect your data, no method of transmission or storage is 100% secure. You use the Service at your own risk.

7. Your Rights & Choices

7.1 Access & Correction

You can access and update your account information through your account settings.

7.2 Data Portability

You can request a copy of your data in a portable format. Contact info@agentaeo.com.

7.3 Deletion

You can request deletion of your account and data. Note that some data may be retained as required by law.

7.4 Opt-Out of Marketing

You can unsubscribe from marketing emails using the link in any email or by contacting us.

7.5 Cookie Preferences

You can control cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including India and the United States. By using the Service, you consent to such transfers.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us at: